Accomplishments & Activities

Company Growth

• AMS hired 8 new team members to reach a company record of 38 employees!
• 8 Employee Promotions
• AMS Company Reorganization
  • Product & Services, Solutions, Innovation, Customer Success, and Business Operations Departments
  • Department Directors & Leaders established

FMS Marketplace
With the launch of FMS Marketplace in 2023, AMS is proud have these items available:

• Plug-ins
• Dynamix
• Visual Asset Manager

Launch of FMS:Connect

Conferences & Events

• Presented
  • FMS Road Show – Allianz in Minneapolis
  • IFMA World Workplace in Denver
  • Campus FM Technology Association in St. Louis
  • Point32Health Case Study Online Webinar
  • FM:Systems Client Summit UK 2023 in London
  • FM:Systems Building Insights User Conference in Washington, D.C.
  • National Facilities Management & Technology Conference in Baltimore
• Attended
  • CoreNet Summit in Denver
  • ServiceNow Knowledge 2023 in Las Vegas

Verdantix Green Quadrant Recognition

New Partnerships

• iGUIDE
• Archilogic
• Xovis
• XY Sense

Artificial Intelligence (AI) Beta from our Innovation Lab

New FMPs

• Jeremy Owen
• Megan Machado

Wellness & Fun

• Wellness Day
• Team Week
• New Hybrid Workplace Policy
  • Our HQ-based employees average 1.5 days in the office or 3 days in the office per week depending on the workplace persona they choose
• In-Office Fun Events
• Out-of-Office Fun Events

The post Reflecting on 2023 appeared first on AMS Workplace Technology.

RALEIGH, N.C., Dec. 12  2023 – FM:Systems, the provider of the most scalable and intuitive all-in-one workplace management platform, today announced its collaboration with AMS Workplace Technology, its Premier Certified Business Partner, to create FMS:Connect. FMS:Connect is an enhanced representational state transfer (REST) API that enables fast and secure bidirectional data transfers between FM:Systems solutions and a range of external applications. The new, powerful, and actionable insights gained from FMS:Connect will help organizations identify areas for improvement – such as streamlining HR, IT, and asset management tasks – laying the foundations for a future where data connectivity drives efficiency and success.

FMS:Connect will enable organizations using FM:Systems’ workplace management solution to integrate up-to-date data seamlessly with other applications, whether they are HR platforms like Workday, IT ticketing systems like ServiceNow, or asset management solutions. This eliminates the need for users to navigate between applications, reducing time spent on data management, and enhancing overall performance and efficiency.

“Instant access to real-time, quality data is swiftly becoming a must-have for businesses of all kinds. Managing and integrating data from different platforms is one of the biggest challenges companies face in preparing for the data-driven future,” said Ben Finney, VP of Global Partnerships at FM:Systems. “With FMS:Connect, organizations can access and manipulate information from different sources all in one place, making it much easier to gain new, impactful, and actionable insights.”

The FMS:Connect API uses OAuth 2.0 workflows that allow data in JSON format to be transferred in a modern, secure manner. FM:Systems and AMS have engineered this API to seamlessly integrate into existing systems, ensuring a hassle-free deployment and reducing the potential for disruptions.

“For us, FMS:Connect has been essential to integrate our core systems,” said Barbara Redmond, Senior Manager of Real Estate Technology for Point32Health. “The shift from flat file imports to experiencing a continuous flow of real-time data between multiple systems has significantly enhanced our operational efficiency.”

In benchmark tests, FMS:Connect performed exceptionally in both speed and efficiency, facilitating the retrieving of all space data from FMS:Workplace in less than 2.5 seconds, and allowing for the input of 50,000 records in just 60 seconds.

“FMS:Connect offers a simple and modern platform for efficient, fast, and secure data transfer with FM:Systems workplace management solution that is able to handle very large data sets,” said Rich Belar, Director of Innovation at AMS. “So, in addition to organizations being able to establish near real-time data exchanges, they can also configure scheduled transfers at intervals, providing the flexibility to optimize data workflows based on their unique needs.”

FMS:Connect is available to any cloud hosted FMS:Workplace customer. Please contact your account representative for more information or click here.

About FM:Systems

FM:Systems’ all-in-one workplace management platform helps more than 1,200 of the world’s largest organizations access, manage and measure every aspect of their real estate portfolio. With the most complete range of intuitive and scalable space management, hybrid work, workplace analytics and smart sensor solutions, FM:Systems helps customers gain the data-backed clarity and vision necessary to make strategic real estate decisions and deliver high-performance workplaces today and long into the future. For more information about FM:Systems, please visit fmsystems.com. FM:Systems is now part of Johnson Controls (NYSE: JCI), the global leader for smart, healthy and sustainable buildings.

About AMS Workplace Technology

AMS Workplace Technology (AMS) is an award‐winning Premier Certified Business Partner with FM:Systems of 21 years that specializes in consulting, design, and implementation of facilities management software and technology solutions. AMS is a full‐service, goals‐oriented CAFM/IWMS implementer that partners with customers to bring them best‐in‐class FM applications. Our innovative solutions combined with our industry experience have helped many of FM:Systems’ largest and most successful customers including corporate facilities, pharmaceutical/research companies, higher education campuses, and health care institutions. To learn more, head over to: amsworkplace.com.

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Transitioning from one facility management software to another can be daunting, but with the expert guidance from AMS Workplace Technology, your migration from INSITE Net-FM and Visual-FM to FM:Systems becomes seamless.

What makes FM:Systems the right choice?  FM:Systems is a seasoned and proven Integrated Workplace Management System (IWMS) that has been around for almost 40 years.  It has been a leader in Space Management utilizing Postsecondary Education Facilities Inventory and Classification Manual (FICM) for colleges and universities with its Higher Education Survey module capturing all space classifications, floor plans, Principal Investigator (PI) assignments, and surveyed space use for research.

Combined, the Space & Higher Education Survey modules align perfectly to support all the areas that INSITE featured, including:

• Indirect Cost Recovery (ICR)
• Tracking & Allocating Grants
• Space Data Change Requests
• Floor Plan Realtime Visual Queries

Upgrade from INSITE Net-FM to FMS:Workplace

Keep Your Existing INSITE Data

You’ve made the commitment and investment over the years to manage and report on your college/university space, assets, and research data.  You don’t have to lose this as FM:Systems offers a direct path migration over to its database and platform, including floor plan views!  The platform can easily be configured (not customized) to have the same look and feel as your INSITE system for ease-of-use familiarity and better user adoption.

Furthermore, AMS has over 21 years of experience in the industry.  We understand the intricacies of how to migrate data into FM:Systems. Being a leader in FM:Systems integrations makes us uniquely positioned to ensure a hassle-free migration.  From the initial planning phase to post-migration checks, AMS is there every step of the way.

Finally, learning a new system can seem scary, but AMS is here to provide comprehensive training to ensure your staff gets the most out of the software.  Our commitment doesn’t end there. We offer ongoing support services to ensure your software runs smoothly for years to come.

Read – Higher Education Survey Module
Watch – Why Wayne State University Chose FM:Systems

Cloud-Based Software – No Installation

FM:Systems software is maintenance-free and hosted securely in the cloud as Software-as-a-Service (SaaS).  In addition, no client software installation is required, even for viewing floor plans and running reports!

Your company has limited IT resources already committed to providing services and expertise to multiple business units supporting many different existing technologies. Hosting with FM:Systems can provide the break your IT staff needs to focus on mission critical projects and strategy without having to add additional resources or headcount.

Network performance and availability are guaranteed in a standard Service Level Agreement (SLA). Rest assured knowing that your data is safe and secure.  Specific features of our hosting include:

• 24/7 monitoring and upgrades at no extra charge
• Industry-leading Amazon Web Services (AWS) platform
• High availability systems on the latest operating systems and hardware
• Dedicated support staff

Customers enjoy this safe and secure, cloud-hosted platform with no-hassle migration from AMS Workplace Technology.

“The value of having the FMS:Workplace system throughout this whole process—I just can’t stress enough how valuable that resource was, for us to be able to pull up to start with the list of rooms and the capacities; then, as we went forward, to identify what we call extra spaces and the capacities we could have there as well. I’m not sure we could have even gotten it done without FMS:Workplace.”
– Cheryl Benningfield, Space Planning Manager

Ready to Transition?

Get in touch with our experts today and embark on a smooth transition journey from INSITE to FMS:Workplace.  We will take you through how FM:Systems software manages all the areas of INSITE that you need and more!

Learn More – INSITE Net-FM
Read – University of North Texas Case Study
Watch – On-Demand Product Overview

Request a Demo

The post INSITE Net-FM and Visual-FM Migration appeared first on AMS Workplace Technology.

• 3D Scan Capture + Floor Plan Creation with iGuide
• Certified ServiceNow Integration with FMS:Workplace
• Visual Asset Manager
• Drag and Drop File Uploader
• Grid Batch Printing
• Dynamix Home Page Manager

The post AMS solutions featured in the new FMS:Marketplace appeared first on AMS Workplace Technology.

• Is your FMS software ready for the hybrid workplace?
• Home Page Content Management (AMS Dynamix)
• Visual Asset Manager
• AMS Data Broker Web Services API
• Room Scheduling
• Hybrid Strategy Support
• ServiceNow Integration
• Security Badge Data Integration
• 3D Floor Plan Scanning
• Barcoding Solutions
• Batch Print and Uploading
• Sensor Technology

The post AMS Workplace Technology – 2022H2 Newsletter appeared first on AMS Workplace Technology.

FAIRFIELD, NJ Mar. 17, 2022 – AMS Workplace Technology (AMS), a leading Certified Premier Business Partner of FM:Systems for 20 years, announced today that the company had released their FM Systems Integration Engine application in the ServiceNow Store. The app is a certified engine that supports automatic bi-directional workflows between FM:Systems and ServiceNow to increase efficiency and communicate seamlessly between different teams and groups. As a ServiceNow Technology Partner, AMS has worked diligently to meet ServiceNow’s requirements for development and uses standard ServiceNow features and methods to facilitate the exchange of information with FM:Systems. 

The integration allows for any FM:Systems modules such as Move Management, Maintenance Management, etc., and any ServiceNow ticket types, including Requests, Incidents, etc., to be created and updated as needed to allow for complete synchronization between the applications. A classic example of this is to automatically create a ServiceNow ticket for telephone or IT services from a move request created in FM:Systems. This allows ServiceNow to continue to be used for ticketing as needed by providing automation of the Move Management module in FM:Systems to act as a one-stop-shop for processing move requests.

Owner and President Dan Lorenz stated “This integration app allows customers with both FM:Systems and ServiceNow to seamlessly work as needed in both applications. It supports starting a request in either application and makes for a more efficient workflow process. With this engine, we can do just about anything in either application based on a customer’s needs.”. 

The FM Systems Integration Engine app is available now at the ServiceNow Store.

About AMS Workplace Technology

AMS Workplace Technology (AMS) is a leading Premier Certified Business Partner with FM:Systems of 20 years specializing in consulting, designing, and implementing facilities management software and technology solutions. AMS is a full-service, goal-oriented CAFM/IWMS implementer that partners with customers to bring them best-in-class FM applications. Our innovative solutions combined with our industry experience have helped many of FM:Systems’ largest and most successful customers, including corporate facilities, pharmaceutical/research companies, higher education campuses, and health care institutions.

For more information visit www.amsworkplace.com.

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FAIRFIELD, N.J., Dec. 2, 2021 — AMS Workplace Technology (AMS), a leading Integrated Workplace Management System (IWMS) provider, announced today that the company has joined the Nuvolo partner ecosystem. This partnership allows AMS to bring Nuvolo Connected Workplace, Built on NOW, to customers looking to implement space and facilities management solutions. This partnership will also enable AMS to offer emerging solutions such as Operational Technology (OT) Security to customers. The Nuvolo OT Security solution enables rapid device remediation against threats and vulnerabilities to expedite cyber security response, ensuring that OT devices are protected.

AMS saw the partnership as a natural fit since they became a ServiceNow Technology Partner early in 2021. Their expertise in low-code/no-code software enabled AMS to quickly learn and implement Nuvolo. AMS has been recognized as a Challenger in the Verdantix Workplace Systems Integrators Green Quadrant.

“This partnership is a perfect match given our 20 years of experience in implementing low-code/no-code IWMS software,” said Dan Lorenz AMS Owner and President. “Customers that onboard Nuvolo Connected Workplace are able to leverage their existing investment in ServiceNow and extend the NOW platform into lines of business like facilities, real estate, construction and workplace management. Nuvolo’s industry thought leaders have an impressive vision and are dedicated to bringing cutting-edge technology to the workplace.”  Tom Stanford, CEO of Nuvolo, added, “The relationship with AMS is an example of our desire to partner with IWMS market experts to bring a unified workplace solution to our clients. AMS has a deep understanding of not only of the future of the IWMS market, but an extensive background in facilities management which is an invaluable solution to the customers we serve.”

About AMS Workplace Technology

AMS Workplace Technology (AMS) is a leading IWMS provider of over 20 years that specializes in consulting, design, and implementation of facilities management software and technology solutions.   AMS is a full-service, goals-oriented CAFM/IWMS implementer that partners with customers to bring them best-in-class FM applications.  Our innovative solutions combined with our industry experience have helped several Fortune 500 customers including corporate facilities, pharmaceutical/research companies, higher education campuses, and health care institutions.

For more information visit www.amsworkplace.com.

About Nuvolo

Nuvolo is the global leader in modern, cloud-based connected workplace solutions, Built on NOW. We provide a single platform to manage all people, all physical locations, all assets and all work. Industries served include healthcare, life sciences, retail, government, higher education, technology, financial services and enterprise. Nuvolo is headquartered in Paramus, N.J., with a global workforce located throughout North America, Europe and Asia.

For more information visit www.nuvolo.com.

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In this new “Age of the Employee”, employees want choice. Companies planning to return to the office should look to shift to an employee-centric approach to empower employees with the ability to help decide what works best for them. That doesn’t necessarily mean a “work from anywhere, anytime” strategy. In fact, while that approach may work for some, it has several challenges for most job functions and the individuals who are given that much time management responsibility. But it does mean offering employees more options than just the traditional commuting to work in-office full-time at an assigned desk.

When it comes to the number of days per week employees and employers want workers to be working at the office, the numbers have been consistent. Employees generally prefer two days or less and employers want three days or more. Employers who design multiple options for employees with varying levels of in-office working are going to make their employees happier by allowing them to have a say in what is going to best suit them as individuals. Being inflexible and forcing employees to adopt a corporate-centric strategy will drive them to other companies (and possibly competitors) where they are given choice. Strict = Stress.

Finally, the workplace design and layout must change to support the hybrid way of working. I remember walking into one of my customer’s on-site meetings pre-COVID and being pleasantly surprised to see three separate and distinct styles of seating all put together in the same room: a soft seating couch arrangement, traditional meeting table & chairs, and bar-height seating. I appreciated so much being able to choose the way I wanted to meet and sit (or stand) based on my mood and preference. With more employees coming in on various days and expecting to do different kind of work, Activity-Based Working  (ABW) designs, like those available from Dancker, should better support the way employees need to use the workplace. This will help give more value to employees and more reasons to want to come to the workplace.

Using Workplace Personas

In order to create workplace choices for employees, companies must first identify worker types and their associated in-office needs. By studying this, groups such as Human Resources (HR) can help to bring into focus different personas that employees could potentially be associated with. These personas do not have to align specifically to a job title or role, but rather can be shaped by the research and employee feedback to align with varying levels of in-office days per week or month. Personas can then be defined with workplace expectations, requirements, guidelines, and can come with perks, stipends, and other benefits that allow each to have pros and cons. With these in place, employers can look to individual employees to select a persona with, among other things, it’s associated in-office versus at-home ratio, that works best for them.

Leveraging Technology

Workplace technology has a lot to offer to support return-to-office plans. While just about everyone has mastered virtual meetings from home, additional technology solutions will be needed when there is a hybrid in-office + virtual meeting taking place. Various solutions are coming out (some very expensive, some affordable) that will help to better bring together all meeting attendees as if they were all in the same room together. Outfitting a meeting room with tools such as the Meeting Owl Pro from Owl Labs or Samsung’s Huddle Room Solutions can help in this area of making hybrid meetings more of a seamless experience.

Next, the new hybrid workplace will need desk and meeting room reservation tools. Companies will likely have a combination of traditional assigned seating along with unassigned reservable desks in either an open plan or department neighborhood setting. These will need to easily be bookable both from a mobile phone and the computer. Desk booking solutions such as FM:Systems FMS:Employee enable employees to easily find, reserve, check-in, and release workspaces in a mobile app or using their browser. Employees will want to use these tools to find where their co-workers are going to be working for the day to foster collaboration. These tools can also be enhanced with sensor technology to release spaces that were reserved but not being used and provide important utilization data for analysis. By analyzing actual space use data, employers can best outfit their workplace with spaces that they see employees tend to use more.

Finally, a hybrid mix of employees who are splitting time working at home and in the workplace naturally requires excellent communication.  An emerging and popular tool now is essentially a “Concierge App” for your employees. Using “low-code/no-code” software such as Modo Labs WorkReady, an app can be created by non-developers and maintained with delegated roles to update employees about current facility news and policies, push a quick 1-2 question survey, schedule on-site workdays, and even put in service requests. Bluetooth Low Energy (BLE) beacons can be placed in the facility to do a push notification letting employees know about changes made due to COVID-19 or new renovations/policies when they are in a certain area. The idea is to give employees a single Workplace App that gives them the tools and information they need to be successful in the new workplace.

Not OSFA

One important thing to always keep in mind is that there is no One-Size-Fits All (OSFA) strategy. Many factors go in to determining what works best for each company and their employees from the types of products and/or services the company provides to the nature of the job functions within. The return to office plan doesn’t have to be perfect out of the gate. You can learn and adjust as you find out what’s working (or not working) and analyze utilization data. Change management is also an important part of making the new workplace successful. By communicating with employees before and during the process you will make them feel more engaged and they will help to shape your new corporate culture instead of having it dictated to them.

Conclusion

Employees want choice, and employers must be flexible to design a return-to-office plan that allows employees to choose a persona aligned with a workplace strategy that works best for them. The workplace can best serve employees in a hybrid model with an activity-based working design that gives value to the workplace. Lastly, technology can assist in areas such as meeting rooms to better support hybrid meetings, desk reservation tools for in-office working, and a workplace app to better communicate with and engage employees as a one-stop-shop for their workplace needs.

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FAIRFIELD, NJ Apr. 19, 2021 – AMS Workplace Technology (AMS), a leading Certified Premier Business Partner of FM:Systems of almost 20 years, announced today that the company has become an official Technology Partner with ServiceNow.  The partnership follows AMS having developed a fully integrated and bidirectional synchronizing integration with FM:Systems software.  AMS has worked diligently to meet ServiceNow’s requirements for development and uses standard ServiceNow features and methods to facilitate the exchange of information with FM:Systems. 

The integration allows for any FM:Systems module such as Move Management, Maintenance Management, etc. and any ServiceNow ticket types including Requests, Incidents, etc. to be created and updated as needed to allow for complete synchronization between the applications.  A classic example of this is to automatically create a ServiceNow ticket for telephone or IT services from a move request created in FM:Systems.  This allows ServiceNow to continue to be used for ticketing as needed by providing automation of the Move Management module in FM:Systems to act as a one-stop-shop for processing move requests.

Owner and President, Dan Lorenz stated “This partnership is a result of our talented team of application developers and engineers that have put in many hours to learn and meet ServiceNow standards.   Once they were knowledgeable about how to work properly in ServiceNow, our expert knowledge of FM:Systems software allowed us to create a foundation for just about any needed integration between ServiceNow and FM:Systems, including the FMS:Employee desk and room booking solution.  Our next step is to finalize a place for our integration in the ServiceNow Store to give it the easiest and most supported path for companies to install and get the integration up and running.”

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