servicenow Archives - AMS Workplace Technology https://amsworkplace.com/tags/servicenow/ AMS Workplace Technology: a Premier FM: Systems Partner Wed, 15 May 2024 21:43:53 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 What Workplace Service Delivery can do for your Facility Space & Employee Requests https://amsworkplace.com/event/what-workplace-service-delivery-can-do-for-your-facility-space-employee-requests/ Wed, 22 May 2024 17:00:00 +0000 https://amsworkplace.com/?post_type=tribe_events&p=20949 Join us for a look at ServiceNow’s Workplace Service Delivery (WSD) Suite where we will provide an overview of how WSD provide employees with a single place to manage floor plans and space as well as facilitate workplace tasks like reserving rooms, ordering supplies, reporting maintenance issues, and requesting cleaning. This exclusive event is designed

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Join us for a look at ServiceNow’s Workplace Service Delivery (WSD) Suite where we will provide an overview of how WSD provide employees with a single place to manage floor plans and space as well as facilitate workplace tasks like reserving rooms, ordering supplies, reporting maintenance issues, and requesting cleaning.

This exclusive event is designed for Facility Managers, Space Planners, Move Coordinators, Real Estate professionals, and IT stakeholders who aim to enhance their organization’s facilities space management capabilities.

More info and RSVP

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ServiceNow Knowledge 2023 Conference https://amsworkplace.com/event/servicenow-knowledge-2023-conference/ Tue, 16 May 2023 04:00:00 +0000 https://amsworkplace.com/?post_type=tribe_events&p=20461 Visit AMS and Nuvolo at our booth at the ServiceNow Knowledge 2023 Conference May 16 – 18 in Las Vegas! Learn More

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Visit AMS and Nuvolo at our booth at the ServiceNow Knowledge 2023 Conference May 16 – 18 in Las Vegas!

Learn More

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New ServiceNow Store Integration App for FM:Systems https://amsworkplace.com/new-servicenow-store-integration-app-for-fmsystems/ Thu, 17 Mar 2022 19:18:38 +0000 https://amsworkplace.com/?p=20123 A leader in FM:Systems integrations, AMS announces its bi-directional integration app with ServiceNow. FAIRFIELD, NJ Mar. 17, 2022 – AMS Workplace Technology (AMS), a leading Certified Premier Business Partner of FM:Systems for 20 years, announced today that the company had released their FM Systems Integration Engine application in the ServiceNow Store. The app is a

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A leader in FM:Systems integrations, AMS announces its bi-directional integration app with ServiceNow.

New ServiceNow Store Integration App for FM:Systems

FAIRFIELD, NJ Mar. 17, 2022 – AMS Workplace Technology (AMS), a leading Certified Premier Business Partner of FM:Systems for 20 years, announced today that the company had released their FM Systems Integration Engine application in the ServiceNow Store. The app is a certified engine that supports automatic bi-directional workflows between FM:Systems and ServiceNow to increase efficiency and communicate seamlessly between different teams and groups. As a ServiceNow Technology Partner, AMS has worked diligently to meet ServiceNow’s requirements for development and uses standard ServiceNow features and methods to facilitate the exchange of information with FM:Systems. 

The integration allows for any FM:Systems modules such as Move Management, Maintenance Management, etc., and any ServiceNow ticket types, including Requests, Incidents, etc., to be created and updated as needed to allow for complete synchronization between the applications. A classic example of this is to automatically create a ServiceNow ticket for telephone or IT services from a move request created in FM:Systems. This allows ServiceNow to continue to be used for ticketing as needed by providing automation of the Move Management module in FM:Systems to act as a one-stop-shop for processing move requests.

Owner and President Dan Lorenz stated “This integration app allows customers with both FM:Systems and ServiceNow to seamlessly work as needed in both applications. It supports starting a request in either application and makes for a more efficient workflow process. With this engine, we can do just about anything in either application based on a customer’s needs.”. 

The FM Systems Integration Engine app is available now at the ServiceNow Store.

About AMS Workplace Technology

AMS Workplace Technology (AMS) is a leading Premier Certified Business Partner with FM:Systems of 20 years specializing in consulting, designing, and implementing facilities management software and technology solutions. AMS is a full-service, goal-oriented CAFM/IWMS implementer that partners with customers to bring them best-in-class FM applications. Our innovative solutions combined with our industry experience have helped many of FM:Systems’ largest and most successful customers, including corporate facilities, pharmaceutical/research companies, higher education campuses, and health care institutions.

For more information visit www.amsworkplace.com.

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AMS Workplace Technology Announces Alliance with IWMS Leader Nuvolo https://amsworkplace.com/ams-workplace-technology-announces-alliance-with-iwms-leader-nuvolo/ Thu, 02 Dec 2021 21:15:31 +0000 https://amsworkplace.com/?p=19653 Leveraging the ServiceNow platform, AMS and Nuvolo partner to help enable the connected workplace. FAIRFIELD, N.J., Dec. 2, 2021 — AMS Workplace Technology (AMS), a leading Integrated Workplace Management System (IWMS) provider, announced today that the company has joined the Nuvolo partner ecosystem. This partnership allows AMS to bring Nuvolo Connected Workplace, Built on NOW™, to customers looking to implement

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Leveraging the ServiceNow platform, AMS and Nuvolo partner to help enable the connected workplace.

Nuvolo | AMS Workplace Technology

FAIRFIELD, N.J., Dec. 2, 2021 — AMS Workplace Technology (AMS), a leading Integrated Workplace Management System (IWMS) provider, announced today that the company has joined the Nuvolo partner ecosystem. This partnership allows AMS to bring Nuvolo Connected Workplace, Built on NOW™, to customers looking to implement space and facilities management solutions. This partnership will also enable AMS to offer emerging solutions such as Operational Technology (OT) Security to customers. The Nuvolo OT Security solution enables rapid device remediation against threats and vulnerabilities to expedite cyber security response, ensuring that OT devices are protected.

AMS saw the partnership as a natural fit since they became a ServiceNow Technology Partner early in 2021. Their expertise in low-code/no-code software enabled AMS to quickly learn and implement Nuvolo. AMS has been recognized as a Challenger in the Verdantix Workplace Systems Integrators Green Quadrant.

“This partnership is a perfect match given our 20 years of experience in implementing low-code/no-code IWMS software,” said Dan Lorenz AMS Owner and President. “Customers that onboard Nuvolo Connected Workplace are able to leverage their existing investment in ServiceNow and extend the NOW™ platform into lines of business like facilities, real estate, construction and workplace management. Nuvolo’s industry thought leaders have an impressive vision and are dedicated to bringing cutting-edge technology to the workplace.”  Tom Stanford, CEO of Nuvolo, added, “The relationship with AMS is an example of our desire to partner with IWMS market experts to bring a unified workplace solution to our clients. AMS has a deep understanding of not only of the future of the IWMS market, but an extensive background in facilities management which is an invaluable solution to the customers we serve.”

About AMS Workplace Technology

AMS Workplace Technology (AMS) is a leading IWMS provider of over 20 years that specializes in consulting, design, and implementation of facilities management software and technology solutions.   AMS is a full-service, goals-oriented CAFM/IWMS implementer that partners with customers to bring them best-in-class FM applications.  Our innovative solutions combined with our industry experience have helped several Fortune 500 customers including corporate facilities, pharmaceutical/research companies, higher education campuses, and health care institutions.

For more information visit www.amsworkplace.com.

About Nuvolo

Nuvolo is the global leader in modern, cloud-based connected workplace solutions, Built on NOW. We provide a single platform to manage all people, all physical locations, all assets and all work. Industries served include healthcare, life sciences, retail, government, higher education, technology, financial services and enterprise. Nuvolo is headquartered in Paramus, N.J., with a global workforce located throughout North America, Europe and Asia.

For more information visit www.nuvolo.com.

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AMS Workplace Technology Becomes a ServiceNow Technology Partner https://amsworkplace.com/ams-workplace-technology-becomes-a-servicenow-technology-partner/ Tue, 20 Apr 2021 11:51:42 +0000 https://amsworkplace.com/?p=18863 FAIRFIELD, NJ Apr. 19, 2021 – AMS Workplace Technology (AMS), a leading Certified Premier Business Partner of FM:Systems of almost 20 years, announced today that the company has become an official Technology Partner with ServiceNow.  The partnership follows AMS having developed a fully integrated and bidirectional synchronizing integration with FM:Systems software.  AMS has worked diligently

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ServiceNow Technology Partner

FAIRFIELD, NJ Apr. 19, 2021 – AMS Workplace Technology (AMS), a leading Certified Premier Business Partner of FM:Systems of almost 20 years, announced today that the company has become an official Technology Partner with ServiceNow.  The partnership follows AMS having developed a fully integrated and bidirectional synchronizing integration with FM:Systems software.  AMS has worked diligently to meet ServiceNow’s requirements for development and uses standard ServiceNow features and methods to facilitate the exchange of information with FM:Systems. 

The integration allows for any FM:Systems module such as Move Management, Maintenance Management, etc. and any ServiceNow ticket types including Requests, Incidents, etc. to be created and updated as needed to allow for complete synchronization between the applications.  A classic example of this is to automatically create a ServiceNow ticket for telephone or IT services from a move request created in FM:Systems.  This allows ServiceNow to continue to be used for ticketing as needed by providing automation of the Move Management module in FM:Systems to act as a one-stop-shop for processing move requests.

Owner and President, Dan Lorenz stated “This partnership is a result of our talented team of application developers and engineers that have put in many hours to learn and meet ServiceNow standards.   Once they were knowledgeable about how to work properly in ServiceNow, our expert knowledge of FM:Systems software allowed us to create a foundation for just about any needed integration between ServiceNow and FM:Systems, including the FMS:Employee desk and room booking solution.  Our next step is to finalize a place for our integration in the ServiceNow Store to give it the easiest and most supported path for companies to install and get the integration up and running.”

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